Refund & Cancellation Policy

WTO reserves the right to refuse/cancel any service. WTO at its sole discretion may cancel any service(s):

  • If it suspects a fraudulent transaction, or
  • If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or

Refund/cancellation policies applicable in the following conditions:

  • Our Preferred Application service is not an individual consultative service and only speeds up the standard application process. Using the Preferred Application process does not guarantee that your application will be successful, and we do not issue refunds if your application is unsuccessful. In case the service requested has not delivered to the applicant, the refund will be processed.
  • However, the service once delivered cannot be cancelled in any case.
    In case there is an option for online download of data than cancellation will not be possible.
  • In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
  • In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited
  • WTO offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account
  • In case of part cancellations, the amount refunded will be corresponding to the part cancellation
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